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RIPN CRM

Delete Your RIPN CRM Account

This page is for users of RIPN CRM — the RIPN Sales CRM web app and Android app (package com.closemore.crm). You can request permanent deletion of your RIPN CRM account and the data associated with it. You don't need to be signed in.

Request account deletion

Enter the details of the account you want deleted. We'll email a secure confirmation link to that account's email address — this makes sure only the account owner can delete it.

The email address you use to sign in to RIPN CRM.

Signed in to RIPN CRM? You can also delete your account yourself in the app: Settings → Delete account. It asks you to confirm by typing your email address, so it can't happen by accident.

How requests are processed

  • You submit this form with your account email.
  • We email a one-time secure link to that address. The link only works for the account it was sent to.
  • You open the link, review what will be deleted, and confirm. Your account is then deleted.
  • If you can't access that email, write to support@ripncrm.com from an address we can verify and we'll handle it manually.

We process requests within a reasonable timeframe. Deletions you confirm through the emailed link are carried out promptly; manual requests sent to support are handled as soon as we can verify them, and within 30 days.

If you are the only Owner of a company workspace that still has other team members, we'll first help transfer ownership (or close the workspace) so your team isn't left without an Owner.

What is deleted

  • Your sign-in account: email address, password and active sessions
  • Your profile: name, phone number, role and title
  • Your location data: GPS points and Sales / Mailer shift history, and your territory assignments
  • Pending team invitations sent to your email address
  • Your notification read status

What may be kept, and for how long

RIPN CRM is a business tool. Records you created while working for a company — such as leads, customers, jobs, quotes, notes, text-message conversations and activity history — belong to that company's workspace. They are kept for the company with your name removed from them. The company can delete them itself.

We may also keep limited information where the law or a legitimate operational need requires it — for example billing and tax records, records of payments and invoices, and information needed to prevent fraud, keep the service secure or resolve disputes. Anything retained this way is kept only for the required retention period and then deleted. Deleted data may remain in encrypted backups for a limited time until they are rotated out.

See our Privacy Policy for more detail.

Contact

Questions about deleting your account? Email support@ripncrm.com.